I wear many hats:
Whatever you call it, I’m always focused on how my work makes life better for people.
I have 7+ years’ experience leading user-centered design for both in-house teams and studios working with public, non-profit, and private clients. I’ve repeatedly grown user engagement for products ranging from task-oriented services to informational campaigns and media, appearing on a wide range of touchpoints: native mobile apps, responsive websites, OTT devices, wearables, print, and physical space. Many of these projects were for complex bureaucracies with multiple stakeholders and conflicting demands.
My design toolkit is big and always expanding. I’m equally comfortable talking to humans, researching and designing independently, or collaborating with a team to build, test, and discuss. My favorite part of the process is curating UX project plans—designing how to figure out what we need to figure out to solve a problem. If I don’t know how to do something, I’ll learn (quickly). Design is as much about building relationships as it is about building processes.
I always think about the bigger picture: how my work shapes and is shaped by politics and society. I want to make things that simultaneously meet people where they are, and push people to be better versions of themselves. I aim to do right by users, stakeholders, and the wider world.
A little more
I started my career in architecture and urban design, working at firms such as WXY and arquitectura 911sc, where I learned to identify user needs, and to explore and test solutions to meet them. I’m passionate about the design of cities and am involved with many advocacy organizations working to improve transit, public space, cycling, and walking in New York City and nationally, such as Riders Alliance, Transportation Alternatives, and Tri-State Transportation Campaign.
As a practicing Architect, however, I felt I wasn’t using my skill set to its highest potential, which eventually led me toward UX design. Most recently I was Senior User Experience Designer at Objective Subject, where I brought a human touch to projects for a wide range of civic tech clients. Prior to that I was Mobile Interactive Designer at CBS Interactive, where I oversaw the deployment of the CBSN network across a full range of digital platforms.
I’ve taught design at Yale University, the University of Pennsylvania, and Parsons The New School for Design, and hold a master’s degree from Yale.
I grew up in Dayton, Ohio and now live in New York City. Other places I’ve lived: Cincinnati; Washington, DC; Shropshire, UK; London; Gard, France; Rome; Tamil Nadu, India; Mexico City, and New Haven.